Fast turnaround of your instrument
Our skilled technicians are trained to the highest standards and will ensure your instrument is back up and running to optimal working order, and returned to you as quickly as possible.
It is important that your instruments are re-calibrated on an annual basis to ensure they continue to provide you with accurate, reliable results and that they maintain their extended warranty. Our engineers will examine your instrument thoroughly to ensure it is calibrated to the same standard as when it left the factory.
Returning an instrument to us
If you wish to return your instrument for service, please contact ION Science India via the following details to arrange your return:
Tel: +91-40-4853 6129
Our Service Centres are qualified to provide
- Factory re-calibration
- Repairs (warranty and non-warranty)
- Extended warranty
- Full reprogramming capabilities
- Stock holding of spare parts
- Advanced technical knowledge
You can access the following documents here.
Registering your Ion Science instrument
We highly recommend registering your instrument within one month of purchase to ensure your product is covered by us for as long as possible. To do this please visit our Instrument Registration page.